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24
Hour Technical Support
CTESC Customers (888) 326-4296
Texas-skies customers (888) 559-8628
Fredericksburg
Office (830)
992-2240 Toll
Free
(888) 297-1340
P O Box
553, Fredericksburg, TX 78624
386
Friendship Lane, Fredericksburg,
TX 78624
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How WILdblue
works!
CTESC's WildBlue Internet service connects you to the Internet
through a 26-inch minidish
mounted outside of your home or building. The minidish can be mounted
on
a wall, roof, or a special pole with a view of the southern sky. The
minidish
is equipped
with both a transmitter and receiver for two-way
satellite
connectivity to the Internet. CTESC's WildBlue service does not use
your existing cable
or phone
lines. It is accessible to virtually every home and small business in
the Texas
Hill Country, including
the homes and
small offices not wired for DSL or Cable service.
A WildBlue modem is installed inside your home or office, connecting
your PC to the WildBlue
network. Multiple PCs can be connected to
the WildBlue modem through the use of a router. WildBlue uses
standardized modem technology based on the DOCSIS cable modem standards
to offer a low-cost, small satellite modem.
The
FAQ page offers answers
to frequently asked questions.
Packages
and pricing!
CTESC
provides professional
installation of the WildBlue equipment, which can take 2-3 hours,
and has a WildBlue package that fits your needs. Choose from the list
below, then Contact us
for a professional installation, at a low price
of $149. ***
Or, if you prefer, you can download a Customer
Agreement,
fill out the forms, return them to any of our CTEC
offices, and start using
the Internet the way you want to; FAST!
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Choose the best
package for your home, home office or small business.
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Value
Pak
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Select Pak
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Pro
Pak
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| Key
Features |
Lowest
price! |
Great
speed, great price! |
Fastest
speed for your home or office! |
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| Monthly
Price* |
$49.95 |
$69.95 |
$79.95 |
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| Download
Speed |
up
to 512Kbps |
up
to
1.0Mbps |
up
to 1.5Mbps |
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| Upload
Speed |
up
to 128Kbps |
up
to
200Kbps |
up
to 256Kbps |
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| Email
Addresses |
5
email addresses
1GB capacity per address |
5 email
addresses
1GB capacity per address |
10
email addresses
1GB capacity per address |
| Additional
Offerings |
5
additional email accounts with 1GB storage for $5.00 / month
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| Thresholds*
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7,500
MB download
2,300 MB upload |
12,000 MB
download
3,000 MB upload |
17,000
MB download
5,000 MB upload |
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| Email
Spam
& Virus Filtering |
Included |
Included |
Included |
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Web
Space
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10MB |
10MB |
20MB |
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Dial-up
Access**
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10
hours monthly usage Included |
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| 24
/ 7 Technical Support |
Included |
Included |
Included |
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| Equipment
Limited Warranty |
Included |
Included |
Included |
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CTESC
Wildblue forms!
The
following agreements and
policies should be read carefully as they contain important information
pertaining to your rights All forms are provided in
Adobe Acrobat Reader PDF format. You can download the free
reader by clicking Adobe
Reader.
CTESC
WildBlue
customers are
required to sign the CTESC WildBlue Customer Agreement,
must have a PC
that meet minimum system requirements, and are subject to the
WildBlue Fair Access
Policy and Acceptable
Use Policy.
* A "threshold" is the amount of data that you can upload or download
in a 30-day period before WildBlue's Fair Access Policy
may reduce your speeds. Typically these thresholds affect less than 3%
of our customers and help ensure optimum performance for all WildBlue
customers.
** Prices
and conditions are subject to change. Long distance charges,
equipment,
monthly fees, installation charges, taxes and minimum term commitments
may also apply.
***A Standard Installation includes
the following:
- Professional
installation of the WildBlue equipment by a Certified Installer
- Up to 100
foot of RG-6 cable from antenna to modem
- Cable
routed through one exterior wall and one interior wall or floor
Non-standard
installations may
result in additional charges. Please confirm with the premise
technician that your installation will be standard prior
to allowing the technician to start work. If your installation is
non-standard, any additional charges must be agreed upon between
subscriber and premise technician prior to beginning work.
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